Studies have shown that collaboration technology can increase workplace efficiency by more than 35 percent. This added productivity can drive both sales revenue and profit. If that is true, why do I often hear prospective clients complaining about how their current presentation, conferencing and collaboration technology is often a distraction?
They tell me that, despite the prevalence of technology in our personal lives, the technology in the workplace does not get used to its fullest potential. Acceptance and usage is not at the levels necessary to declare the deployment a success.
The key concept here is ADOPTION. In order for any technology to be success it must be embraced and utilized to its potential, by the overwhelming majority of employees.
How do you drive adoption of new workplace technology so you can achieve the increases in efficiency that we know is possible? How do you get the return on investment that you planned on?
Once a technology project has been deployed it is too late to think about adoption. Driving adoption starts during the planning stages of a project with the engagement of the right technology partner and leveraging their experience to ensure yours is a good one. IMS is as interested in the success of your project as you are. We take the time to understand the culture of your organization as well as your wants and needs.
• Take our time listening to your strategic objectives, company goals and unique aspects of corporate culture.
• Spend the time to understand the workflows within your organization so the technology systems are in sync with them rather than disrupting them.
• Develop a solution that is easy to use and when installed, is stable and reliable (Complexity and unreliability are the two biggest factors that inhibit adoption).
• Prepare a training program for both management and end-users that will set your technology rollout up for success.
If you want a true return on your technology investment, double down and partner with IMS- a consulting integrator who understands adoption and the impact it can have for your organization!