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Managed Services

Managed Services that Maximize Uptime and Reliability

Whether you have a basic huddle or conference room, auditoriums with AV systems, or boardrooms with custom technology, you’ve made the investment in designing and building collaborative meeting space and you expect it to function perfectly for any user on a moment’s notice. You can protect your technological investment with a reliable preventative maintenance program, designed to help prolong the life of most equipment, and identify and correct potential system issues can be caught before they adversely affect equipment performance and result in costly downtime.

4Sight, the latest innovation from IMS Technology Services, combines the power of artificial intelligence with the personal touch of a trusted IMS Service Team, to ensure that your critical collaboration systems are online and driving your organization forward.

4Sight brings 4 game-changing offerings to our cutting-edge Managed Services platform:

24/7 System Monitoring

Collects real-time data on room components and connectivity to troubleshoot and predict technical problems before they occur.

Automatic AI System Fixes

Activate system reboots and firmware updates during non-critical times to solve half of the most common system issues.

IMS Concierge Service

Your teams communicate directly with IMS staff if there are critical system issues or if they need technology assistance.

Room Usage Analytics

Learn which types of rooms and components are used most often to provide the insight you need for ROI analysis and future planning.

Create Your Own Suite of Services

IMS offers a range of other technology services so you can create the custom suite of solutions that moves your organization forward.


Design Services

If you are relocating, renovating, or refreshing your communication and collaboration technology, we can ensure that your technology plan is a success. IMS offers complete design services for your technology needs. Our expertise includes:

System Design
Facility Design
RFP Development

Production Services

Our talented in-house video production and creative team can help maximize your corporate communications with internal messaging, customer-facing marketing pieces, training videos, energetic promotional trailers, documentaries and personal tribute videos.

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IMS Technology Consulting

Technology Consulting

Technology changes at an alarming rate. Keeping current is difficult and the result is often multi-generational technology landscape that seems to get worse every year. Our technology experts specialize in meeting with clients evaluating their existing technology environment and working with them to develop a technology roadmap based on their specific needs.

 
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Critical Meeting Support

Critical Meeting Support

When a meeting MUST GO RIGHT, why take a chance? Whether your CEO is presenting at a Town Hall event or there is a critical board meeting, IMS can support your important meetings by dispatching a technician to test your system in advance and be there for support during the meeting.

Staffing Solutions

Staffing Solutions

Communications and collaboration technology have become business critical tools. Companies lose precious time and valuable resources when a conference room, collaboration suite, or video conferencing room is not functioning properly.

 
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Digital Signage Content Development

Many companies have made the investment in digital signage displays, and it can be more than just a tool for welcoming guests or displaying a calendar of events alongside the news and weather. Whether it content is targeted at visitors and clients or your internal staff, well-designed digital signage content can drive a positive brand image and be an extension of your image. Our design team will work to give your message a creative edge that sets it apart.




Ready to learn more about IMS Managed Services?

Managed Services can prolong the life of your equipment and provide a better end-user experience. IMS offers a complete range of managed services to ensure that the investment you made in your meeting rooms continually delivers return and results. Our proactive service plans will ensure that your meeting rooms meet the specific critical business purpose for which they were designed and built.

Ready to learn more about the Managed Services plans designed for how you use your meeting rooms? Drop us a note and we'll schedule a conversation.

Contact Us

  • Headquarters: 3055 MCCANN FARM DRIVE, GARNET VALLEY, PA 19060
  • Southeast Office: 404 SUNPORT LANE, SUITE 350, ORLANDO, FL 32809
  • Phone: + 610-361-1870
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