If you are relocating, renovating, or refreshing your communication and collaboration technology, we can ensure that your technology plan is a success. IMS offers complete design services for your technology needs. Our expertise includes:
Our talented in-house video production and creative team can help maximize your corporate communications with internal messaging, customer-facing marketing pieces, training videos, energetic promotional trailers, documentaries and personal tribute videos.
We offer a world-class service team that is available when system and component failures and glitches occur. Our highly trained and industry certified staff is tasked with minimizing downtime and resolving technical issues as quickly as possible, while minimizing service disruptions.
We encourage clients to care for their technological investment by having preventative maintenance performed on a regular schedule. Preventative maintenance is essential to help prolong the life of most equipment. Additionally, potential problems and issues can be caught before they adversely affect equipment performance and ensure the system continues to run as intended, thereby avoiding costly downtime. Preventative maintenance is included with all of our service contracts and can also be performed on a time and material basis.
Technology changes at an alarming rate. Keeping current is difficult and the result is often multi-generational technology landscape that seems to get worse every year. Our technology experts specialize in meeting with clients evaluating their existing technology environment and working with them to develop a technology roadmap based on their specific needs.
These technology plans focus on standardization, user experience, maintenance programs and training, in addition to technology lifecycle planning. The result is not only upgraded technology, but an improved user experience and an increase in adoption which yields higher efficiency and a greater return on your technology investment.
When a meeting MUST GO RIGHT, why take a chance? Whether your CEO is presenting at a Town Hall event or there is a critical board meeting, IMS can support your important meetings by dispatching a technician to test your system in advance and be there for support during the meeting.
Communications and collaboration technology have become business critical tools. Companies lose precious time and valuable resources when a conference room, collaboration suite, or video conferencing room is not functioning properly.
All too often level one support is performed by a member of the desktop support team who then engages an outside expert to come in evaluate and hopefully fix the problem. This process can take hours if not days. Why not eliminate the stress and have IMS Staffing Solutions place the expert in your facility? Our Staffing Solutions team recruits, hires, manages and maintains the professional certifications of industry professionals who, instead of reporting to our office every day, report to yours where they coordinate room scheduling, set up meetings, launch high profile conferences, perform preventative maintenance and much more. Having IMS Staffing Solutions as part of your technology strategy just makes sense.
IMS offers remote access support through our ServiceNet products. By having remote access to installed equipment, IMS can resolve a high percentage of issues in minutes instead of hours or even days. Automated software programs generate notifications that inform our service team of any active or potential issues, which can sometimes be resolved even before you are aware of the problem.
Many companies have made the investment in digital signage displays, and it can be more than just a tool for welcoming guests or displaying a calendar of events alongside the news and weather. Whether it content is targeted at visitors and clients or your internal staff, well-designed digital signage content can drive a positive brand image and be an extension of your image. Our design team will work to give your message a creative edge that sets it apart.
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