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Design and Consulting Services


IMS Technology Services offers comprehensive Design and Consulting services that seamlessly integrate with plans for new facility construction or refurbishment of existing spaces that require upgrades to meet the demands of today and tomorrow’s networked communication platforms.

Why IMS?

What IMS clients value most is our ability to listen closely to client needs, to consider a range of alternatives, to assess options and to then develop designs that truly reflect our clients’ unified communications, aesthetic, technical, and performance goals.

We understand the changing landscape of communication standards and the importance of planning for future evolution and capabilities – and that results in significant ROI for our clients. In order to anticipate needs and create solutions with flexibility, IMS partners with IT, AV, and all other internal stakeholders to complete an accurate needs assessment that is budget sensitive. Then we help our clients execute successfully against the plan – ensuring performance parameters are met and completion schedules are adhered to. We support EnergyStar goals and LEED certification requirements for clients who require adherence to the highest levels of sustainable design. From acoustic analysis to bandwidth provisioning as well as audio and visual reproduction that delivers with fidelity, we understand the design process, the aesthetic nuances, and the difference between good enough and sensational.

Systems Integration Design and Consulting Services


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Best-in-Class Processes

IMS adheres to process to coincide with Architectural and Design life cycle phases including but not limited to:

Budget and Planning

  • Complete needs assessment
  • Reconciliation of requirements
  • System functionality and description
  • Preliminary planning budget estimates
  • Options and alternatives matrices to assure flexibility and appropriate client investment
  • Preliminary infrastructure and coordination sketches
Design and Compliance

  • Detailed design scope of work, equipment lists, system options and alternatives
  • Floor plan, reflective ceiling plan, infrastructure and elevation drawings.
  • Architectural summary report
  • Implementation review and verification at time of commissioning
IMS Design and Consulting Services

Bidding and Negotiation

  • RFP bid package and documentation
  • Complete equipment list
  • Functional drawings and wiring diagrams
  • Quality assurance and engineering instructions to bidders
  • Labor and implementation provisions
  • Testing, commissioning, and service requirements
  • Full project meeting support and coordination
Project Coordination

  • System acceptance and design compliance
  • Rejection and remedy compliance

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IMS - Systems Design and Integration
systems integration and design

System Integration Expertise

IMS offers expertise in the design and integration of:

Conference centers
Conference rooms
Huddle rooms
Training rooms
Multipurpose rooms
Divisible rooms
Control and command centers
Production and broadcast studios
Structured cabling
Security and access control
Lobby/greeting areas

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Systems Integration and Design

Systems Integration and Design

Markets We Serve

We work with a variety of types of clients, supporting their communication and presentation initiatives from design through construction and installation, deployment, and ongoing support:

Higher Education+
K-12 Education+
Pharmaceutical +
Architecture & Engineering+
Real Estate Management+

Managed Services

Managed Services

IMS offers a complete range of managed services, including:

Design Services: Complete design services for your technology needs, including System Design, Facility Design and RFP Development.
Production Services: Our in-house video production and content creation team will maximize your live events, digital signage, web presence or internal communications with an infinite array of interactive and mobile content options.
Support and Maintenance: IMS Technology Services offers a world-class service team that is available when system and component failures and glitches occur.
Consulting: We specialize in evaluating your existing technology environment and working together to develop a technology roadmap based on your specific needs.
Critical Meeting Support: IMS Technology Services offers support for your critical meetings.
Staffing Solutions: Our Staffing Solutions team recruits, hires, manages and maintains the professional certifications of industry professionals.
Remote Monitoring: With remote access to installed equipment, IMS can resolve a high percentage of issues in minutes instead of hours or even days.
Digital Signage: IMS works with you to ensure your message has that creative edge that sets your message apart.

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unified communication

Unified Communication

IMS helps clients choose, implement and manage the most effective standards-based unified communications solutions for voice, video, conferencing and collaboration. Unified communications empowers virtual collaboration. It works by collecting and distributing information to stakeholders where they need it – across desktops, smartphones, in the field and throughout the home office – as well as when they need it – live or on demand for later viewing. We achieve this by combining the power of video and audio on top of a secure IT infrastructure. This enables businesses to take full advantage of the best collaborative experiences available. Sharing ideas and information securely and reliably with teams means organizations can react to opportunities and issues quicker, improve productivity, reduce costs, and improve internal processes more effectively.

The growing usage of tablets and smartphones supports the trends in collaborative media integration and unified communications. The ability to integrate input from these disparate sources even when they are in the field are essential to achieving realtime leverage in today’s hyper-competitive marketplace. Unified communications delivers the people, the data, the video and voice, and the collaboration that creates actionable insight. IMS can put the power of unified communications in your facilities, your offices, your meeting rooms, your sales offices – even in the palm of your salesforce while they are in the field.


Digital Signage

Nothing captures customer attention or delivers sales lift more cost effectively than a high-tech, eye-catching, state-of-the-art digital display. These displays can be designed as portable units or as permanent fixtures.

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AV Products Catalog

Product Catalog

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What Our Clients Say

Latest testimonials

Other IT professionals would benefit greatly from the services and methodology employed by IMS. IMS is truly focused on understanding the needs and overall strategy and vision for your AV solution. From understanding the initial scope, their team really takes a deep interest in developing the best solution to fit your AV needs.

Parker McCay

I want to express my appreciation for your organization’s exemplary service and commitment to enhancing IBC’s business communication through the use of technology. It’s amazing to think that we’ve been successfully partnering since 1996. IMS is a true 360 degree solution for IBC. Our Executive Team and I entrust only one service provider for AV Rentals, System Design/Integration & Service… IMS. My Account Team listens to and anticipates my needs, they educate me on industry trends; they save me time, function as my trusted advisors and ensure our product is of the highest quality.

Independence Blue Cross

Contact Us

  • Headquarters: 3055 MCCANN FARM DRIVE, GARNET VALLEY, PA 19060
  • Southeast Office: 404 SUNPORT LANE, SUITE 350, ORLANDO, FL 32809
  • Phone: + 610-361-1870
  • Contact Us

Recent Posts

Dave Wilbur, CTS Joins IMS
Dave Wilbur, CTS Joins IMS