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Unified Communications

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One of the biggest hurdles organizations face in workers returning to the office – even in a hybrid working environment – is that people have gotten comfortable with their home setup. If your unified communications (UC) and collaboration tools are cumbersome, confusing, or prone to downtime when workers come to the office, they are quickly frustrated and wondering why they decided to spend time commuting to take a meeting in a conference room that doesn’t work the way they need it to when their home office has a perfect setup. An enticing office experience that attracts employees away from their home office is just one benefit of a strategic UC deployment.

Patchwork and legacy platforms – whether a result of mergers/acquisitions from years ago or pandemic-spurned impulse purchases – are notoriously difficult to integrate and maintain. It is an extraordinary challenge for IT teams to objectively evaluate current platforms and effectively transform digital operations. A trusted partner can not only help you evaluate your current IT/AV landscape, but also help you design a migration path towards a standardized and simplified UC strategy and implementation.

When organizations have a more flexible and agile UC strategy:

  • Business continuity plans become more strategic and proactive instead of reactive.
  • Workers are more inclined to want to be in the office to experience face-to-face communication and use higher-end technology.
  • It becomes a competitive differentiator in talent acquisition because people want to work for companies that are rapidly adapting to and embracing new approaches.
  • Cost, time, and productivity efficiencies are realized, especially when costs shift from CapEx to OpEx when using cloud-based technologies.
  • Geographically disparate teams become more connected, and your teams are better equipped to seamlessly connect with all outside stakeholders.

See how one company leveraged their investment in built-in, standards-based video conferencing (VC) systems to support new AGNOSTIC hybrid meetings, using any UC platform.

Check out the case study

There is a wide variety of UC tools – hardware and software – on the market and there is no one-size-fits-all model. IMS has taken a platform agnostic approach to designing effective UC strategies because we understand that your UC system needs to support simple, flawless, and confidential communication internally and externally on many different platforms.

We support our clients through all phases of UC, including:

Documenting and inventorying all current UC tools to identify what's working well and what's not.

Evaluating new hardware and software options that will accomplish your communication and collaboration goals.

Identifying how existing and new tools will integrate into your existing AV and IT operations.

Engineering your UC infrastructure and meeting room deployment plans.

Designing comprehensive migration plans.

Installing and integrating all UC tools.

Providing ongoing managed services to ensure system uptime and reliability.

Training your end-users to ensure the ROI you are expecting.

No matter where you are in your UC journey, we can help you create a strategic, agile, and flexible plan and platform that best supports the culture and needs of your organization.

Ready to update your UC strategy?

Let's schedule a conversation.

Taking Events Further

The WOW Factor

 
Best-In-Class

Event Staging and Production Services

 
 
Audio
Audio

From small training seminars to large-venue productions, effective sound is critical to delivering your message and our trained technicians will provide the clearest and cleanest audio in the industry.

 
Video
Video

Our video experts create the brightest and sharpest detail for presentations, projection, playback, video productions, mappings, blends, live event recordings, and more using state-of-the-art equipment.

 
Lighting
Lighting

From simple speaker illumination to orchestrated light shows, IMS has the design experience and technical capability to sculpt your set, create excitement and mood, and deliver brilliantly.

 
Scenic Design
Scenic Design

When it comes to set design and staging, we provide imagination and the “reality for your creativity.” We design and create the pieces you need to make your event professional and memorable.

Creative and Digital Services

Take Your Event Further

 
 
 
 
Content Creation
Production and Content Creation

Content creation is only bound by imagination and we have the experience to design, develop, and deliver the WOW factor you want.

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IMS Event Staging - LED Video Walls and Digital Signage
LED Walls and Digital Signage

Large LED walls and digital event signage provide an innovative way to deliver your content in a bold, eye-catching, and memorable display.

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IMS Concierge Services
IMS Concierge Services

Engage and immerse your audience with content management services, second screen technology, gamification, and more.

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IMS Content Concierge
Streaming Services

Whether you need overflow session streaming, webcasting, or video conferencing for your event, we have you covered.

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Planning an Event?

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IMS - Event Staging and Production



IMS - Event Staging and Production for Corporate Events

IMS - Event Staging and Production for Association Events

IMS - Event Staging and Production for Higher Education Events

Markets We Serve

We work with a variety of types of clients and industries to support their event staging, production, and content creation needs:

Producer+
Meeting and Event Planners+
Tradeshow+
Corporate+
Associations & Non-Profits+
Higher Education+
Pharmaceutical +
Financial+
Professional Services+
Government and Politics+
Meeting and Event Venues+
Retail+
Medical Education & Communications+

Trusted Source for Exhibit Services and Technical Enhancements

 

Providing one point of contact to coordinate all event production and show management details helps us expand upon our commitment to provide personal attention and a dedicated team, helping you save time, eliminate learning curves, and create more compelling events. Your account team will work with you to analyze and plan your exhibit needs and provide you with customized, cost-effective exhibit solutions to help you stand out on the exhibit floor and promote your products and services.

LED
Lighting
Audio systems
Free-standing or mounted video monitors
Exhibitor management and online ordering
 

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We Know How to Stage Events in Unique Philadelphia Venues

IMS is based out of our Garnet Valley, PA headquarters. Many of our clients are based in the Greater Philadelphia area and we have decades of experience in working in many unique venues in and around the city.

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What Our Clients Say

Latest testimonials

"Through regular teleconferences and site visits in the months prior to our event, the IMS team members have become wonderful collaborators and great allies who are always receptive to our ideas and inquiries, while guiding us with professionalism informed by their depth of experience."

The Franklin Institute

The IMS team’s effective pre-planning and thoughtful, creative suggestions keep us within our budget without sacrificing the level of quality we expect.

Hanson Wade

Ready to look and sound your best?

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Updating Your Meeting Space?

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IMS - Systems Design and Integration
AV systems integration and design

System Integration Expertise

IMS offers expertise in the design and integration of:


Boardrooms
Conference centers
Conference rooms
Huddle rooms
Training rooms
Multipurpose rooms
Divisible rooms
Control and command centers
Stadiums and event venues
Structured cabling
Amenity centers
Lobby/greeting areas
Classrooms
Auditoriums
Production and broadcast studios

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Systems Integration Award 2026

Integrator of the Year 2025

Systems Integration Award 2025

Systems Integration Award 2025

Top 50 Systems Integrators 2024

Systems Integration Award 2024

Top 50 Systems Integrators 2023

Systems Integration Award 2023

Systems Integration Award 2022

Systems Integration Award 2021

Systems Integration Award 2017

APEX

Systems Integration and Design

Systems Integration and Design

Markets We Serve

We work with a variety of types of clients, supporting their communication and presentation initiatives from design through construction and installation, deployment, and ongoing support:

Corporate+
Higher Education+
K-12 Education+
Pharmaceutical +
Manufacturing+
Healthcare+
Legal+
Financial+
Architecture & Engineering+
Real Estate Management+

Managed Services

Managed Services

Protect your technological investment with a reliable preventative maintenance program, designed to help prolong the life of most equipment, and identify and correct potential system issues can be caught before they adversely affect equipment performance and result in costly downtime.

Design Services: Complete design services for your technology needs, including System Design, Facility Design and RFP Development.
Production Services: Our in-house video production and content creation team will maximize your live events, digital signage, web presence or internal communications with an infinite array of interactive and mobile content options.
Technology Consulting: We specialize in evaluating your existing technology environment and working together to develop a technology roadmap based on your specific needs.
Critical Meeting Support: IMS Technology Services offers support for your critical meetings.
Staffing Solutions: Our Staffing Solutions team recruits, hires, manages and maintains the professional certifications of industry professionals.
Digital Signage: IMS works with you to ensure your message has that creative edge that sets your message apart.

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Digital Signage

Nothing captures customer attention or delivers sales lift more cost effectively than a high-tech, eye-catching, state-of-the-art digital display. These displays can be designed as portable units or as permanent fixtures.



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What Our Clients Say

Latest testimonials

IMS’ System Integration team is truly visionary, often anticipating pain points and pivoting before they become large-scale issues. I work very closely with them, making sure integrations and installations go smoothly and often invisibly, as IMS is always willing to work around our busy weeks, often coming in on weekends to do installs so our customers and executives aren’t impacted.

Independence Blue Cross

We selected IMS for this project because you showed a clear aptitude for the technology, but you have also been responsive, worked with us through many revisions, and your operations team involved my team through every step…IMS has proven to be far more than just a “vendor”. You listened to us thoroughly, and delivered the results you said you would.

Alvernia University

Contact Us

  • Headquarters: 3055 MCCANN FARM DRIVE, GARNET VALLEY, PA 19060
  • Event Staging: 2000 COLUMBIA AVENUE, SUITE 300, LINWOOD, PA 19061
  • Southeast Office: 404 SUNPORT LANE, SUITE 350, ORLANDO, FL 32809
  • Phone: + 610-361-1870
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